Feature
Digital Transformation (DX) has long been a mainstream current in society. DX business is currently strong in marketing, logistics, manufacturing, services and other sectors of the economy. DX is the implementation of digital technology to bring changes to products, services and business models that bring about improvements in corporate value and competitiveness, and the Mitsubishi Group is continuing to drive DX forward with a keen eye on the future.
Tokio Marine & Nichido Fire Insurance
Accident Claims Process Receives Good Design Award 2021
Tokio Marine & Nichido Fire Insurance has received the Good Design Award 2021, run by the Japan Institute of Design Promotion, for its “safe and comfortable accident resolving process offering the best mix of human support and digital technology” service provided by the company’s claims payment division. In making the award, the Good Design Award jury commended the way this “best mix” of human and digital removes customer anxiety and stress by using various digital tools in a seamless accident resolution from beginning to end, rather than placing the focus simply on improving internal business efficiency.
Tokio Marine & Nichido Fire Insurance
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