INTERVIEW
 

Off to a Smooth Start

Shigemitsu Miki, president of Bank of Tokyo-Mitsubishi, talks with the Mitsubishi Monitor.
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In April, Bank of Tokyo-Mitsubishi, Mitsubishi Trust Bank, and Nippon Trust Bank established--through an exchange of stock--a common holding company: Mitsubishi Tokyo Financial Group. In addition, Mitsubishi Trust Bank, Nippon Trust Bank, and the Bank of Tokyo-Mitsubishi subsidiary Tokyo Trust Bank will merge under the aegis of Mitsubishi Trust in October. Your management integration seems to be proceeding smoothly.
Yes, very smoothly. I serve as president of the holding company and my counterpart at Mitsubishi Trust Bank, Akio Utsumi, is chairman. We've been able to keep things moving in line with the schedule that we set for ourselves.
   Actually, this has been simpler than a full merger. A full merger would entail combining two separate organizations, from top to bottom. In our management integration, the commercial bank and the trust company continue to operate separately and autonomously. They simply have a common owner and coordinate strategy.

How would you characterize the strengths of your new organization?
We have three compelling strengths. One is the quality of our clientele. Like all Japanese banks, we have experienced problems with our loan portfolio since the collapse of Japan's economic bubble. But our problems have been less severe and more manageable than those at our competitors.
   A second core strength is our global network. We have a more extensive international network, by far, than any other Japanese bank.
   Our third core strength is the soundness of our balance sheet. We are the only large Japanese bank that has been able to cope with problem loans without relying on government assistance.

Some industry analysts have suggested that your emphasis on mutual autonomy is simply a transitional measure to ease the integration process. To achieve the synergies that you envision, won't the holding company need to exercise a tighter grip?
On the contrary, our mutual autonomy is the key to achieving those synergies. Bank of Tokyo-Mitsubishi needs to concentrate on asserting world-class capabilities in commercial banking services for individuals and corporate customers. Mitsubishi Trust Bank needs to focus on honing its competitive edge in asset management and other traditional lines of business. Only then will we have distinctive capabilities to share with each other.
int2 How will you share those strengths if you are operating autonomously?
Trust services for individuals are a good example. Bank of Tokyo-Mitsubishi deals with hundreds of thousands of individuals daily through hundreds of branches in Japan. Mitsubishi Trust Bank is the industry leader in trust products for personal investment, real estate, and even personal wills and estates. But it has only a handful of branches nationwide. Since April, Bank of Tokyo-Mitsubishi has begun introducing Mitsubishi Trust Bank products to its customers. The initial results indicate that customers like the one-stop shopping for financial services that now is possible at our branches.

What else are you doing for individuals? How are you differentiating your services from those of other banks?
We have launched a new service that provides benefits, including discounted fees, for customers that maintain specified minimum balances. That service has proved extremely popular.
   Our international card, meanwhile, enables holders to withdraw funds and conduct other transactions at cooperating banks worldwide. And Japanese expatriates stationed overseas can continue to manage their accounts with us through Internet banking links.
   We learn a lot through Union Bank of California (UBOC), one of our U.S. subsidiaries. That bank is a valuable window on trends in the world's most advanced market for personal financial services. UBOC is our only significant retail operation outside Japan. It has earned a solid reputation as a successful regional bank.

A lot of Japanese banks are scaling back or abandoning their overseas operations. What about Bank of Tokyo-Mitsubishi?
Our global network, as I have mentioned, is one of our core strengths. We will continue to fortify that network and reinforce our identity as a truly global financial institution.
   Financial services for Japanese corporations are the foundation of our international business portfolio. And we are fully competitive with the biggest global institutions in sophisticated services, such as global cash management. A global corporation based in Japan can turn to us for world-class services wherever it operates in the world.

What about non-Japanese corporations?
The biggest and most sophisticated multinational corporations have begun designating multiple "core banks." Increasingly, that means a U.S. bank for the Americas, a European bank for Europe, and a Japanese bank for Asia. We are positioning ourselves the first choice for multinational corporations in Asia. Johnson & Johnson, for example, has selected us as its core bank in Japan.

Does all this growth and globalization dilute your feelings of kinship with the Mitsubishi companies?
Our feelings of kinship with the Mitsubishi companies are the result of our shared history and common values. History is something that we share forever, and so are our basic values. Koyata Iwasaki, the fourth and final president of the old Mitsubishi organization, articulated those values more than half a century ago: social commitment, transparency and openness in business, and global perspective. They will continue to guide us in the 21st century.
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