INTERVIEW
 
"Parlez-Vous L'Anglais?"

Frederic Dumont Saint Priest, president and CEO of Mitsubishi Corporation's French subsidiary Mitsubishi France S.A., has been with the company since 1999. The business and financial performance of the French operation have improved greatly under his stewardship.
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Becoming more than a go-between
"Our business has centered on exports of French food products and textiles and imports of chemicals, industrial goods and equipment. We also coordinate work between Mitsubishi Corporation and French companies in third-party countries.
   "Now, we are becoming more than a go-between. Mitsubishi Corporation creates value worldwide through investments and partnerships. We in France are identifying partners for our colleagues in various business units. We have arranged a few investments in France, and more are in the works. Information technology is a priority, and we also seek opportunities in food products, chemicals and other sectors."

Localizing management
"Human resources management is a good example of work where local executives can bring better efficiency. My work as president has involved reordering our management priorities and streamlining our operations. As a Frenchman, I probably have been able to handle that responsibility more smoothly than a Japanese executive could have. I am also trying to improve internal and external communication at all levels.
   "Deep-rooted local networks help identify business opportunities that cannot be detected from Japan or even by expatriate Japanese staff. Multicultural cross-fertilization--sharing information and responsibilities within teams between rotating and local managers--enables us to combine specialized and local knowledge, and that will be key to our future."

Working, living globally
"I began my career at a French company that produced metals. That work took me to Pittsburgh in 1979 for two years. Back in France, I started traveling to Japan on business. The company offered me a transfer there in 1988, and my wife agreed to come if that meant I could spend more time at home with her and our three boys. We came originally for three years. And we were happy when the company extended our stay three times, giving us six years in Japan."

ins2 "I'm happy that people associate our company with other Mitsubishi companies. People have positive feelings about the Mitsubishi name. All our companies share a responsibility to maintain that positive image."
Communicating
"Is language an issue? Sometimes. The solution is English. Mitsubishi Corporation has promoted the use of English throughout the organization. We still have a ways to go. But this is the right way to attract people whose strengths might not include Japanese proficiency."

Raising the ceiling
"Mitsubishi Corporation is developing some exciting pro-grams in international human resources to provide more advancement opportunities for non-Japanese managers. Some of those programs already are in place; others will take effect soon. Our job now is to encourage people to take advantage of those programs. Sometimes, that will include spending some time in Japan--weeks, months or even years. But upward paths will be available everywhere."

Reaching out to the community
"I go out of my way to help raise the company's profile in France. We participate actively in the chambers of commerce and in other organizations, and I give talks to those groups. I also give lectures at business schools to acquaint students with our activities.
   "We get requests from business schools for help in placing interns with companies in Japan. Student internships are common in Europe, and we host three interns at our offices in Paris. The companies gain exposure to potential employees, and the student interns do valuable work. I wish that more Japanese companies would host French business students. Readers are welcome to contact me to discuss this subject."

*"Parlez-Vous L'Anglais?": Do you speak English?
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"Like most people outside Japan, French are unfamiliar with Japanese trading companies.
Ask about Mitsubishi, and people immediately say 'Cars! TVs!!' They certainly know about the success of cars and drivers under the Mitsubishi name in the Paris-Dakar rally. We at Mitsubishi France are working to demonstrate other ways that Mitsubishi Corporation can be a value-adding partner."
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