Insight
 
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Take a Chance

American Steve Yurich is the global CEO of Mitsubishi Polyester Film Group, a Mitsubishi Chemical subsidiary. Based in South Carolina, he oversees polyester film manufacturing operations in Japan, Indonesia, Germany and the United States. Yurich talked with the Mitsubishi Monitor during one of his frequent visits to Japan.

Global Interaction
“I started my career as an engineer with Celanese Chemical Company, which was subsequently acquired by Hoechst. The polyester film operations at Hoechst consisted of a joint venture with Mitsubishi Chemical. I came over to Mitsubishi Chemical when it bought Hoechst’s equity in that venture in 1998 and became president of the U.S. polyester film company.
   “Mitsubishi Chemical created the polyester film group from four regional companies in Europe, Japan, Indonesia and the United States and set up an executive committee that comprised a CEO and the regional presidents. We established global teams for product development, process technology, marketing and information technology. Being a successful global company depends on leveraging our human resources and our unique diversity. Therefore, we work hard at maintaining constant global interaction among our group companies and the teams.”

Virtual Headquarters
“Our former CEO retired in April, and I have succeeded him while continuing to serve concurrently as president of our U.S. company. Due to recent heavy investment and growth at our U.S. operation, our global headquarters will be at our South Carolina facility for the time being. But it could be anywhere. Essentially, we’re a virtual headquarters. Most of the so-called headquarters functions actually consist of interactions among people at the regional operations. With a shared vision and strategy and common measurements of success, this sort of decentralized headquarters is highly workable. It supports fast decision-making and close coordination among regions.”

Language
“Language is an issue, of course, though the benefitsof international diversity far outweigh the problems of language. This is an organization of Americans, Germans, Indonesians, Japanese and others. We do a lot of video/teleconferencing and e-mail to maintain good communication. I’d guess that the natural comprehension rate during our face-to-face meetings is somewhere between 40% and 60%. So we take measures to reinforce the communication.
   “For example, we send out agendas and meeting presentations well ahead of the actual meeting. We take detailed notes during our meetings and review afterwards to confirm what was discussed and agreed to. Finally, we encourage our colleagues to take some language training.”
"My work in management is surprisingly similar to the work I did years ago as an engineer. In chemical engineering, we analyze manufacturing processes with an eye to identifying and resolving inefficiencies and expanding capacities. As leaders we analyze the basic building blocks of our business processes to figure out ways to be more efficient, more effective and more profitable."
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Career Opportunities
“Senior executives at Mitsubishi Chemical and other Mitsubishi companies express a need to bring more non-Japanese talent into management. And they are taking concrete measures to attract, retain and promote non-Japanese management personnel. But the employees also need to take the initiative. Here are three suggestions for career-minded individuals.
   “One, don’t limit yourself internally. Two, accept and welcome diversity. Three, take risks with your career.
   “We unconsciously let opportunities slip away by defining our capabilities too narrowly. When an exciting job opening comes up in the company, we say, ‘No, I’m an engineer, not an administrator.’ Or maybe, ‘They won’t think I have enough experience.’ To advance and grow, we need to be prepared to assert our capabilities in new and broader ways.
   “The same thing holds for accepting diversity. We need to interact with people of different professional and cultural backgrounds. This gives us a better understanding of other business models and other ways of thinking.
   “Risk aversion, meanwhile, is the biggest obstacle that we place before ourselves in our careers. We get comfortable doing familiar work in familiar surroundings. That can be fatal. Occasionally we need to take calculated risks. And we in management need to encourage employees to take those chances.”
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