
| The
Mitsubishi Monitor speaks with Osamu
Masuko, who took office as president of Mitsubishi
Motors Corporation in January 2005. The conversation
touches on corporate strategy and other issues
relating to the future of the company. |
 |
What was your
first action after becoming president? |
The first issue I faced was halting
the slide in our performance, and getting the company
turned around, so that 2005 would be a year of recovery.
In order to do this I wanted to listen to as many
different voices as possible, so I visited throughout
the company and had many conversations with employees
in order to hear opinions and convey the management's
current thinking. I heard many constructive ideas
for rationalizing or otherwise improving business
and product development.
I also spoke with our business partners
and dealers and gathered a deep understanding of
their expectations. Response has been positive,
and my conviction is growing that we can rebuild
in the coming years. The process also confirmed
my belief that we need to put ourselves in the position
of customers and listen attentively to the market's
message.
 |
What are the most important factors for rebuilding
operations? |
I think we need to focus on our operations
in North America while returning to profitability
in Japan. When you consider that 75% of our business,
in terms of total units sold, and an overwhelming
proportion of our profits come from overseas, our
priority must be North America, which is our largest
market. We are looking here first to recover our
profitability, restructure operations, bring in
fresh management and introduce new vehicles. In
June, we will introduce a new version of the Eclipse,
which has held the top image among Mitsubishi vehicles
in the U.S. Very soon we will be bringing out new
models in all the countries where we do business.
In Japan, for example, we plan to lead our competitive
resurgence with a new SUV on the one hand and with
the introduction of a futuristic new mini vehicle
(Japan's minicar class) in January of next year.
It's got an innovative design that has already captured
the imagination of the industry. The introduction
of new products appeals to consumers and stimulates
the market. Also, without them, the company loses
vitality. So, new products are essential, and we
will make the most of our technology to aggressively
develop distinctive new cars.
 |
Why has Mitsubishi Motors historically put so much into its motor sports activities?
|
To win in motor sports it is necessary
to build lighter and more fuel-efficient engines,
while advancing performance in all respects. We
must push our know-how and technology to build better
competition cars each year. I can say for a fact
that the insights we gain from motor sports feed
back into our consumer market vehicles, improving
the value of these products. I would like to reassure
our fans that we are very much looking forward to
competing in the World Rally Championship, and will
do our best to win.
 |
You have worked at Mitsubishi Corporation
in the past. How is that experience different
from managing a car manufacturer? |
| It
requires hundreds of millions of dollars to
develop a new car model. During my years as
a trading house manager, I agonized over one-million
dollar projects. So, you can see that the sorts
of projects and costs here are of a completely
different order of magnitude—immense,
actually—making the pressure on decisions
when developing a new car all the greater. |
 |
| At times,
new development projects have to be terminated
on the basis of potential profitability. In
this case, the risk management experience I
gained from my days in the trading business
is benefiting me now. Nevertheless, it is harder
to say "stop" to a big project that
has been under way than to say "go"
to a new one, but it is a decision you must
make without fear. And you need to be sensitive
to signs of change. These are useful experiences
gained from my years in the trading business. |
 |
Finally, could you tell us your mission as president? |
The employees and the families of
the employees of Mitsubishi Motors need to take
pride in their company. It is my mission to create
an environment where this happens. Employee confidence
ensures company vitality and that leads to growth.
I am looking forward to working with everyone to
achieve this and move on to our next advance. |