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| As the first Japanese bank to do so, the Bank of Tokyo-
Mitsubishi UFJ (BTMU) has replaced all counter-available
customer application forms with a new design based on Universal
Design (UD)¹ standards. Among the UD-driven design changes is
the replacement of the current B-size with a larger A-size form that
provides larger areas for filling in details. To make the forms easier
to read, UD fonts are used for all text and numerals. This will
make numerals more legible and also make it easier to distinguish
phonetic symbols used in the Japanese script. The arrangement
of words/characters in the forms is also being redesigned in a
Z-pattern according to ergonomics principles, so that individual
elements can be read from left to right (on every line). In addition,
the introduction of barrier-free color design principles with the
use of UD coloring and of red and blue text will make the forms
easier for those with partial color blindness to read. Through its
achievement of this undertaking, BTMU becomes the first in its
industry to receive UD certification by such external accreditation
bodies as the Color Universal Design Organization and Universal
Communication Design Association. |
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Note 1: Universal design refers to broad-spectrum ideas meant to produce buildings,
products, and environments that are inherently accessible to people regardless of age or
gender, with or without disabilities. |
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